Tag Archives: humanity

Why Trader Joe’s is My, and America’s, Happy Place

5 Mar This container of candy from Trader Joe's holds a world of kindness

We all have rotten days. Yesterday was one of mine. Or at least, a day where things didn’t come together well, posed more problems than it solved, and just left me with a sad, crummy feeling.

And I needed to go to Trader Joe’s.

So, I tucked my feelings under my hat and went.

Walking around hunting and gathering for my dinner, I smiled at other shoppers and TJ’s staffers. I was OK. But as I walked to check out, I got sad again. Of course, that’s not too weird – feeling better walking around TJ’s, and getting sad as I’m leaving!

The checker Shaun greeted me with, “How ya doing?!” I said, sluggishly, “OK.” He said, “Just OK?” “Yeah,” I said. We continued chatting a bit. He loaded my bag and put it in the cart.

As we waited for my chipped card to finish processing, Shaun asked, “Do you like chocolate? Do you like dried fruit?” I said yes.

He walked to the product pylon by the check out lane, picked up a container of chocolate-covered dried fruit, put it on top of my bag and said, “I hope you have a good evening!”

I was blown away. And this isn’t the only time I’ve encountered amazingly kind behavior at Trader Joe’s. The store’s feel-good culture is an example for us all in how to care and treat each other. Just a little kindness goes such a long way. Thank you, Shaun! And thank you, Trader Joe’s.

A pot of gold

This container holds a world of kindness

 

A Christmas Story from Trader Joe’s

23 Dec

EucalyptusI was headed to the 12-items-or-less line on a Saturday afternoon with a basket of four things. The woman in front of me had two items – a package of eucalyptus and a rosemary tree.

At first she rolled her cart back to let me through. I said, “I’m going behind you!” As I took my position in line, she held up the eucalyptus package to my nose and said, “Smell this!” Of course, it was wonderful. I thanked her for sharing the fresh scent. Then she had me smell the rosemary – again, lovely – and even broke off a little bit to share with me.

She was drinking a coffee sample. I was a little tired, and realized I forgot to get a sipper. She immediately offered to hold my spot for me to go get a cup, pushing my basket in front of her cart.

I west to get the coffee, and I chatted with the woman in charge of the sample station. She pointed to an envelope full of coupons and said that a woman left it there, and she described the coupon owner. The physical description was similar but not exact to the woman in line, but the sample woman said, “She was so nice.”

I went back to the line and asked the woman, “Do you collect coupons?” She said, “Yes!” enthusiastically, and then turned to realize her envelope was gone. I told her it was at the sample station, and before I could get it for her, she was off to retrieve the pack.

She got back and said, “See, if you hadn’t gone for a coffee, I wouldn’t have gotten my coupons!”

The line finally reached the check out. She insisted I stay in front of her. She said, “You have so little!” I pushed back, “But I have twice as much as you!” She wouldn’t relent.

I told the guy at the check out that the lady behind me was one of the sweetest people I’d ever met. The checker – Cory – turned to her and said, “I’ve been hearing some really good things about you.” She said, “You have?” Cory looked at her basket and said, “You know what, for being so sweet, I’m not going to charge you for the eucalyptus.”

She looked at me with a big smile and said, “Merry Christmas.”

I said, “Merry Christmas, to you,” and left.

Several times I started to introduce myself and ask her name, but then got distracted by something and didn’t. I hope I see her again. She may have gotten the gift of the eucalyptus, but she was a gift for those she talked with even for a moment.

Merry Christmas and Happy Holidays to everyone! Wishing you that warm, fuzzy Trader Joe’s joy all year long.

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